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数字化医养结合服务在实践中未能达到预期效果,其治理逻辑亟需深入研究。本文以制度逻辑理论为基础,构建“合法性来源”与“主导行动逻辑”二维分析框架,识别出行政赋能型、精益服务型、市场契约型与专业共同体型四种模式,并通过多案例比较进行验证。研究发现,各类模式的实施效果取决于组织实践与内在制度逻辑的适配程度,而非单纯技术因素。不同模式分别面临行政体制束缚、市场机制挤压专业服务、制度环境影响创新等困境。推动数字化医养结合服务高质量发展的关键在于从“技术赋能”转向“制度适配”,实施分类治理提升协同效率,构建“制度-数据”创新机制打通系统壁垒。本文为理解数字化医养结合服务的复杂场域提供了新的分析视角与治理路径参考。
Abstract:Digital integrated health and eldercare services have not yet fully delivered the expected results in practice, and their underlying governance logic therefore warrants closer examination. Drawing on institutional logics theory, this paper develops a two-dimensional analytical framework centred on sources of legitimacy and dominant logics of action. On this basis, it identifies four models—administrative empowerment, lean service, market contracting, and professional community—and verifies them through a comparative multi-case analysis. The findings show that the effectiveness of each model depends not simply on technological factors, but on the degree of fit between organisational practices and the underlying institutional logics. Diff erent models face distinct dilemmas, including constraints imposed by administrative systems, the crowding-out of professional services by market mechanisms, and the eff ects of institutional environments on innovation. The key to promoting the high-quality development of digital integrated health and eldercare services lies in shifting from technological empowerment to institutional adaptation, adopting differentiated governance to improve collaborative efficiency, and building an institution–data innovation mechanism to break through systemic barriers. This paper offers a new analytical perspective and a useful governance reference for understanding the complex field of digital integrated health and eldercare services.
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(2)参见Patricia H. Thornton, et al., The Institutional Logics Perspective:A New Approach to Culture, Structure, and Process,Oxford University Press, 2012.
(3)Royston Greenwood, et al.,"Institutional Complexity and Organizational Responses,"Academy of Management Annals,2011, 5(1).
基本信息:
中图分类号:D669.6;F49;F719;R197.1
引用信息:
[1]高鹏.从技术赋能到制度适配:数字化医养结合服务的模式分类与治理逻辑[J].社会保障评论,2026,10(03):102-117.
基金信息:
国家社会科学基金西部项目“基于数据赋能的西部地区医养结合服务模式构建研究”(24XGL046)
2026-05-15
2026-05-15